1. Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and make purchases.
2. Information We Collect
- Personal Information: We collect personal information that you provide to us when you create an account, place an order, or contact us. This information may include your name, email address, phone number, shipping address, and payment information.
- Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
- Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website.
3. How We Use Your Information
- To Process Orders: We use your personal information to process and fulfill your orders, including sending you order confirmations, shipping notifications, and updates.
- To Improve Our Website: We use usage data to analyze trends, administer the site, and improve our website's performance and user experience.
- To Communicate with You: We use your contact information to respond to your inquiries, send promotional emails (if you have opted in), and provide customer support.
- For Marketing Purposes: With your consent, we may use your information to send you newsletters, special offers, and promotions.
4. How We Share Your Information
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, shipping, marketing, and website analytics. These service providers are required to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
- Access and Correction: You have the right to access and correct your personal information. You can update your account information by logging into your account or contacting us directly.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations and exceptions.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.
8. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this page. Your continued use of our website following the posting of changes indicates your acceptance of those changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: incrediblecandysa@gmail.com
- Phone: +2783 443 4736
By using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.