1. Introduction
Welcome to our Vegan Sweets Online Store. By using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with any of these terms, you should not use this website.
2. Use of the Website
- You must be at least 18 years old to use our website and make purchases.
- You agree to use our website for lawful purposes only.
- You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
3. Products
- Our products are vegan sweets and are subject to availability.
- We strive to ensure that product descriptions and images are accurate; however, we do not guarantee that descriptions, images, or other content on the website are error-free, complete, or current.
4. Pricing
- All prices listed on our website are in South African Rand (ZAR) and include VAT, unless stated otherwise.
- We reserve the right to change prices at any time without prior notice.
- Promotional offers and discounts are subject to specific terms and conditions and may be withdrawn at any time.
5. Orders and Payment
- By placing an order, you agree to purchase a product subject to these terms and conditions.
- Payment must be made in full at the time of ordering using the payment methods provided on our website.
- We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or if we suspect fraudulent activity.
6. Delivery
- We offer delivery within South Africa. Delivery times and charges will be specified during the checkout process.
- We are not responsible for delays caused by third-party carriers or events beyond our control.
7. Returns and Refunds
- Please refer to our Returns Policy for detailed information on returns and refunds.
- Customers have 7 days from the date of purchase to request a refund.
- Refunds will be processed using the same form of payment used for the original purchase or as store credit.
- Products must be in new, unopened condition to qualify for a return.
- Customers are responsible for return shipping costs unless the product is defective or an incorrect item was shipped.
8. Limitation of Liability
- To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.
- Our total liability to you for any claim arising from your use of our website or purchase of our products shall not exceed the amount paid by you for the product in question.
9. Intellectual Property
- All content on our website, including text, graphics, logos, images, and software, is the property of our company and is protected by South African and international copyright laws.
- You may not reproduce, distribute, or otherwise use any content without our prior written consent.
10. Privacy
- We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
11. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of South Africa.
- Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the South African courts.
12. Changes to Terms and Conditions
- We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms.
13. Contact Information
- If you have any questions or concerns regarding these terms and conditions, please contact us at incrediblecandysa@gmail.com
By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
