Time Frame of Refund Policy
- Customers have 7 days from the date of purchase to request a refund.
Method of Refund
- Refunds will be processed using the same form of payment used for the original purchase.
- Alternatively, customers may choose to receive a store credit for future purchases.
Product Condition
- The item must be in new, unopened condition to qualify for a return.
- If the product is found to be defective or damaged upon receipt, please contact us immediately for further assistance.
Refund Contact Information
- To initiate a return, customers should:
- Contact us by calling the provided number or emailing us on incrediblecandysa@gmail.com
Charges
- Customers are responsible for return shipping costs unless the product is defective or an incorrect item was shipped.
- There are no additional restocking fees or charges for returns if the above conditions are met.